Doctor Appointment Booking Portal — with WordPress
A simple, user-friendly WordPress booking portal built for patients and doctors using the Booking (Reservation & Appointment) plugin. Focus: fast bookings, calendar sync, notifications.
Scope
WordPress site with Booking plugin, multi-doctor profiles, live availability, payments, and notifications.
Client Needs
- Easy booking flow for patients
- Separate doctor dashboards
- Google Calendar sync + SMS/email reminders
Customizations
- Customized booking templates
- Google Calendar & Twilio integrations
- PayPal/Stripe payments
Process
Plan → Design → Plugin customization → Integrations → Test → Launch. Frequent client reviews in short sprints.
Impact
Reduced no-shows, faster confirmations, positive feedback from staff and patients.
Learnings
Early usability testing and careful plugin overrides saved time. Consider AI-scheduling next time.